Disconnect your controller > Open Audio MIDI Setup > Window > Show MIDI Studio.Reconnect the controller > Test Serato DJ software.Highlight the controller Icon > Click either 'Remove Device' (OS 10.12.3 and below) or Click the minus button.Open Audio MIDI Setup > Window > Show MIDI Studio.

This might be needed if you have a class-compliant device and are connecting to OS X for the first time: Try resetting the MIDI connection by following these steps.

This will mean that your controller will be free to accept audio from Serato DJ. + on these, and ensure that they're selected for Sound Input, Sound Output, and Sound Effects.

You should see Built-in Microphone and Built-in Output.

Open Audio MIDI Setup > Window > Show Audio Devices.

In order to work correctly, Serato DJ needs the hardware being used to not be the Input, Output or Sound Effects device. Not all USB cables are created equal and some provide higher connection quality. Try connecting your controller using a different USB port and using a different USB cable. NOTE: If using macOS 10.13 High Sierra, macOS 10.14 Mojave, or macOS 10.15 Catalina there are additional steps you may need to complete to install drivers successfully.

Visit your hardware manufacturers website for information, and if you need to install a driver make sure you restart your computer to ensure all updates are refreshed. Please make sure you have the correct driver installed from your hardware manufacturers website here It's good to restart after any kind of driver or software installation to make sure everything is working correctly.Ī few controllers will need drivers to be installed before it will connect with a Mac computer, if your controller needs drivers you will need to download them from your controllers' manufacturers website. Having a hard time getting your controller to connect using Mac OS X? Follow the recommended troubleshooting steps below to get up and running.Ī classic troubleshooting step, but you would be surprised at the number of people that bypass this one! Restarting your computer refreshes a lot of driver issues and refreshes the OS.

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